What is your return policy?
Eureka Home Appliances
Last Update vor 4 Monaten
At Eureka Home Appliances, customer satisfaction is our top priority! If you're not completely satisfied with your purchase, we offer a hassle-free 7-day return policy to ensure a smooth shopping experience.
- Items must be returned within 7 days of the delivery date.
- Products should be in their original condition, unused, and with all tags and packaging intact.
- Certain items, such as personalized products, perishable goods, and items marked as “final sale”, are not eligible for return.
- Contact Us: Reach out to our customer service team at [support email] or [phone number] with your order number and reason for the return.
- Return Authorization: Our team will provide a return authorization and instructions on how to ship the item back.
- Pack and Ship: Please pack the item securely and include any original packaging and documentation. Ship the item back to the address provided by our support team.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved returns will be processed, and a credit will be automatically applied to your original payment method within 5-7 business days.
- Shipping costs for the original order are non-refundable.
- Return shipping fees are the responsibility of the customer, except in cases of damaged or defective items.
For any further assistance, feel free to contact our customer support team at [email protected] or 0912-861-3688. We’re here to help!